home cleaning nyc ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, book services, or communicate with us.
1. Information we collect
- Contact & booking details: name, email, phone number, service address, scheduling preferences, and messages you send us.
- Payment information: processed by our payment partners; we do not store full card numbers on our servers.
- Device & usage data: IP address, browser type, pages viewed, and similar data collected via cookies or analytics tools to improve our site.
2. How we use information
- To schedule, perform, and bill for cleaning services.
- To send confirmations, reminders, and customer support responses.
- With your consent, marketing messages (you can opt out at any time).
- To improve our website, prevent fraud, and comply with the law.
3. Sharing
We may share information with service providers who assist us (e.g., payment processing, scheduling software, email delivery) under contracts that require them to protect your data. We may disclose information if required by law or to protect our rights and safety.
4. Cookies & analytics
We use cookies and similar technologies to remember preferences and understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect site functionality.
5. Data retention
We retain personal information only as long as needed for the purposes above, including legal, tax, and accounting requirements.
6. Security
We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission over the internet is 100% secure.
7. Your choices
Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to opt out of certain sales or targeted advertising. To exercise these rights, contact us using the information below.
8. Children
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
9. Changes
We may update this Privacy Policy from time to time. We will revise the "Last updated" date above when we post changes.
10. Contact
Privacy questions: support@homecleaning.nyc
home cleaning nyc — #17N 305 West 50th Street, New York, NY 10019